Updated for 2026-27

Retail and Hospitality Take-Home Pay in Australia

The full-time median of $1,241 to $1,300 a week badly overstates what most retail and hospitality workers earn, because most are casual and work well under full-time hours. See realistic part-time and casual take-home for the 2026-27 financial year, plus casual loading and penalty rates.

Free2026-27 ATO ratesRetail & Hospitality AwardsRealistic, not just full-time

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Disclaimer: This calculator provides general estimates, not personal tax or financial advice. Figures use published ATO rates for 2026-27 and may not match your exact situation, offsets or deductions. Do not act on these results alone. For official guidance, visit the ATO, or speak to a registered tax agent.

58% of hospitality workers are casual, the highest rate of any Australian industry, and 67% of all casuals work under 35 hours a week (ABS, August 2025). A realistic 20-hour casual hospitality worker takes home about $30,938 a year, not the $55,448 the full-time median implies.
The number that matters

Full-Time Median vs What a Realistic Worker Actually Earns

The full-time median measures full-time, non-managerial adult employees only, a minority in both industries. These modelled rows show what a realistic part-time or casual worker earns on typical rostered hours, using published Fair Work award rates.

Worker typeWeekly grossAnnual grossIncome taxTake-home pay
Retail full-time median (Sales Assistants General)
ABS SEEH May 2025, all experience levels
$1,241$64,532$9,848$53,394
Retail part-time, ~20 hrs/week, weekdays only
Level 1 award rate, no penalty hours
$556$28,922$908$27,923
Retail part-time, ~25 hrs/week, weekdays + Saturday
15 weekday hrs + 10 Saturday hrs, Level 1
$834$43,386$3,372$39,146
Hospitality full-time median (industry)
ABS SEEH May 2025, all roles combined
$1,300$67,600$10,800$55,448
Hospitality casual, ~15 hrs/week, weekdays
Level 2 casual rate, $31.68/hr
$475$24,707$276$24,431
Hospitality casual, ~20 hrs/week
Level 2 casual rate, $31.68/hr
$634$32,942$1,511$30,938

Australian resident, super paid on top of salary, no HECS-HELP debt. Full-time median rows are ABS Survey of Employee Earnings and Hours, May 2025, via Jobs and Skills Australia. Part-time and casual rows are modelled from Fair Work award rates (General Retail Industry Award MA000004, Hospitality Industry Award MA000009, effective 1 July 2026) and typical rostered hours; they are not a separate ABS survey figure. Weekly figures annualised at 52 weeks.

The gap is large. Retail's full-time median is about 1.5 times higher than a realistic 25-hour part-time worker. Hospitality's full-time median is about 2.1 times higher than a realistic 20-hour casual, and 2.7 times higher than someone on 15 hours a week. If a page or a job ad quotes the industry median as "what retail pays" or "what hospitality pays", it is describing a minority of the workforce.

Why Retail and Hospitality Pay Is So Hard to Summarise

Retail and hospitality are the two most casualised industries in Australia. In hospitality, 58% of employees are casual, against a national average of 19% (ABS, Working Arrangements, August 2025). Retail's casualisation rate is not separately published by the ABS, so it should not be quoted as a specific number, but it sits well above the national average too.

Casual status alone does not explain the gap. What matters more is hours. 67% of casual employees nationally work part-time, under 35 hours a week, against only 20% of permanent employees. Retail and hospitality together account for 37% of Australia's entire casual workforce. Put those two facts together and a large share of the people working in these industries are on limited, and often variable, weekly hours.

A worker's take-home depends on hours rostered far more than on which award classification they sit in. Two workers on the same hourly rate can take home twice as much or half as much, purely based on how many hours they are given each week.

The full-time hospitality median sits just above $45,000, so it is taxed at a marginal rate of 30%, with an average rate of 18%. A realistic 20-hour casual on $32,942 sits in the 15% bracket instead, with an average rate of only 6.1%. Full-time and part-time workers in the same industry are not just paid differently, they are taxed at a different marginal rate too.

That is also why casual hours are hard to budget around. Rosters can vary week to week, and a slow trading period can mean fewer shifts with no guaranteed floor. Compare full-time, part-time and casual pay directly, or put your own hours through the salary calculator.

Take-Home Pay, Side by Side

Hospitality full-time median$55,448
Retail full-time median$53,394
Retail, ~25 hrs/week casual$39,146
Hospitality, ~20 hrs/week casual$30,938
Hospitality, ~15 hrs/week casual$24,431
The floor

Award Minimum Rates, 2026-27

General Retail Industry Award 2020 (MA000004) and Hospitality Industry Award 2020 (MA000009), effective from the first full pay period on or after 1 July 2026, including the Annual Wage Review 2026 increase of 4.75%.

Retail classificationBase hourlyCasual hourly (+25%)Weekly (38 hrs)Annualised
Level 1, checkout operator / entry sales assistant$27.81$34.76$1056.80$54,954
Level 2, experienced sales assistant$28.45$35.56$1081.00$56,212
Level 3, senior sales assistant, leading hand$28.89$36.11$1097.80$57,086
Hospitality classificationBase hourlyCasual hourly (+25%)Weekly (38 hrs)Annualised
Level 1, kitchenhand, glass collector, food runner$24.73$30.91$940.00$48,880
Level 2, waiter, barista, bar attendant, short-order cook$25.34$31.68$963.00$50,076
Level 3, experienced waiter, cook grade 2, bar supervisor$25.99$32.49$987.00$51,324

Source: Fair Work Ombudsman, General Retail Industry Award Pay Guide (MA000004) and Hospitality Industry Award Pay Guide (MA000009), published July 2026. Junior rates (under 21) also apply on a percentage of the adult rate, roughly 70% to 90% of adult pay in retail and 60% to 90% in hospitality depending on age, though this research could not confirm the exact schedule by single year of age. See the current Fair Work pay guide for precise junior rates.

What actually moves take-home

Casual Loading and Penalty Rates

Two separate mechanisms, and they do not add together the way people expect.

Casual loading is 25% on top of the base rate, paid instead of paid leave, notice of termination and redundancy pay. A retail Level 1 casual earns $34.76 an hour on a weekday, against a base of $27.81 for an equivalent permanent employee. That extra 25% is compensation for entitlements the casual does not have, not a bonus on top of an otherwise-equal deal.

Day or period (retail, Level 1 basis)RateBasis
Weekday, casual$34.76Per hour
Saturday (after 3 hrs) and Sunday$41.72Per hour, permanent and casual
Public holiday$69.52Per hour, permanent and casual

Notice the weekend rate does not stack the 25% casual loading on top of the 50% weekend penalty. It is simply 1.5 times the base rate for everyone, permanent or casual, which happens to be higher than the weekday casual rate anyway. The same pattern applies to hospitality, though this research could not confirm a complete penalty schedule for every hospitality shift type; Sunday is typically reported as a 50% penalty and public holidays as double time (100%), but check the current Hospitality Industry Award pay guide for your specific venue and shift.

For workers who mostly pick up weekend and evening shifts, penalty rates lift the effective hourly rate well above the base. But the total pay packet still depends on hours rostered. A casual on 15 hours a week of weekend penalty shifts can still earn less in total than a casual on 25 weekday-only hours at the plain rate. Use the casual loading calculator or the casual loading guide to check your own numbers, and award rates for every other modern award.

Above the award

Chefs, Kitchenhands, Supervisors and Managers

These roles sit above or outside the two rank-and-file awards, and the earnings data for them is indicative, not an official ABS survey.

Kitchenhands and cooks are covered by the Hospitality Award, but only up to Cook Grade 2. There is no award classification for a head chef; senior chefs are typically on individual contracts or enterprise agreements. Job-ad aggregator data from SEEK, PayScale and Glassdoor, treated as indicative only, reports kitchenhands averaging roughly $60,000 to $75,000 a year and chefs (a mix of short-order, line and head chef roles) roughly $73,781 to $85,354. These figures are not official statistics and should be read as a rough cross-check, not a benchmark.

Retail supervisor

Indicative $50,000 to $65,000 a year. Above-award role, not covered by the Retail Award. Job-ad data only.

Retail store manager

Indicative $65,000 to $85,000 a year, varying by store size and chain. Job-ad data only.

Hospitality supervisor

Indicative $50,000 to $70,000 a year for a cafe or restaurant supervisor role. Job-ad data only.

Restaurant or bar manager

Indicative $60,000 to $90,000 a year, sometimes including bonus or incentive pay at the higher end. Job-ad data only.

Source: SEEK Career Advice, PayScale and Glassdoor, accessed 28 July 2026. These are job-advertisement figures, not an ABS survey, and are provided as an orientation only. Actual pay depends heavily on venue size, location, brand and profitability.

Watch out

Common Mistakes With Retail and Hospitality Pay

Where people misjudge what these jobs actually pay.

Treating the median as typical pay

The $1,300 hospitality median is a full-time figure. Most hospitality workers are casual and part-time, and typically take home far less across the year.

Assuming casual loading stacks with weekend penalties

It does not. Weekend and public holiday rates apply a straight multiple to the base rate for everyone, permanent or casual, not 25% loading plus the penalty on top.

Quoting a retail casualisation rate

Only hospitality's 58% casual rate is officially published. Retail's specific rate is not confirmed by the ABS, so treat any precise retail figure with caution.

Reading a job-ad chef or manager salary as official

SEEK, PayScale and Glassdoor figures are indicative job-ad data, not an ABS survey. Use them as a rough guide only, not a benchmark.

Forgetting what casual loading trades away

The 25% loading replaces paid annual leave, sick leave, notice and redundancy pay. It is compensation for entitlements you do not get, not a bonus.

Budgeting on rostered hours that never arrive

Casual hours can vary week to week, and some weeks may pay very little. Build a buffer rather than budgeting on a single good week.

Retail and Hospitality Pay FAQ

Common questions about retail and hospitality earnings and take-home pay in Australia.

That depends far more on hours worked than on the headline median. The full-time median is $1,241 a week in retail and $1,300 a week in hospitality (ABS SEEH, May 2025), about $64,532 and $67,600 a year. But most workers in these industries are part-time or casual, not full-time. A realistic casual hospitality worker on 15 to 20 hours a week earns roughly $24,707 to $32,942 a year, and a part-time retail worker on 20 to 25 hours earns roughly $28,922 to $43,386. The full-time figure is not what a typical worker in these industries takes home.
58% of hospitality workers are casual, the highest casualisation rate of any Australian industry, and 67% of all casual employees work part-time, under 35 hours a week (ABS, Working Arrangements, August 2025). The full-time median only measures full-time, non-managerial adult employees on the adult rate. That is a minority of the retail and hospitality workforce, so the median overstates typical earnings for anyone working fewer hours, which is most people in these two industries.
Casual loading is a 25% addition to the base hourly rate, paid instead of the paid leave, notice and redundancy entitlements a permanent employee gets. A retail Level 1 casual earns $34.76 an hour instead of the $27.81 base rate, and a hospitality Level 2 casual earns $31.68 instead of $25.34. It does not stack with weekend penalty rates: on Saturday afternoon and Sunday, a casual retail worker is simply paid 1.5 times the base rate, $41.72 an hour, rather than 25% plus 50% on top of each other.
Under the General Retail Industry Award 2020 (MA000004), Level 1 is $27.81 an hour ($1,056.80 for 38 hours). Under the Hospitality Industry Award 2020 (MA000009), Level 1 is $24.73 an hour ($940 for 38 hours) and Level 2, the standard waiter or barista classification, is $25.34 an hour. Both rates include the Fair Work Commission Annual Wage Review 2026 increase of 4.75%, operative from the first full pay period on or after 1 July 2026.
Yes, in retail. A casual is paid 1.5 times the base rate on Saturday afternoon and Sunday, and 2.5 times the base rate on a public holiday, the same multiple that applies to permanent staff. On the Level 1 base of $27.81, that is $41.72 on the weekend and $69.52 on a public holiday. Hospitality has a broadly similar structure, with Sunday typically attracting a 50% penalty and public holidays 100% (double time), though this research could not confirm a complete penalty schedule for every shift and venue type. Check the current Hospitality Industry Award pay guide for your exact shift.
On a realistic 20-hour week as a Level 2 hospitality casual, gross pay is about $634 a week, $32,942 a year. After income tax of $1,511 and Medicare levy of $493, take-home is $30,938 for 2026-27. That is about 2.1 times less than the $67,600 full-time industry median, which is why the median is a poor guide to what most hospitality workers actually receive.
Superannuation, yes: the 12% Super Guarantee applies to casual employees the same as anyone else, once they earn above the standard threshold. Paid leave, no. Casual loading is paid specifically instead of annual leave, personal and sick leave, notice of termination and redundancy pay. If your hours are cut or your shifts stop, there is generally no redundancy entitlement, because casual employment carries none of those protections in exchange for the 25% loading.
Sources

Sources

The documents behind every figure on this page.

  • ABS, Working Arrangements, August 2025 (catalogue 6359.0), released 2 December 2025: accommodation and food services casualisation 58%, national casual rate 19%, 67% of casuals work part-time (under 35 hours) against 20% of permanent employees, retail and hospitality combined account for 37% of all casual employees nationally.
  • ABS, Survey of Employee Earnings and Hours, May 2025 (catalogue 6306.0), via Jobs and Skills Australia occupation and industry profiles: Sales Assistants (General) full-time median $1,241/week (about $64,532/year); Accommodation and Food Services industry median $1,300/week (about $67,600/year).
  • Fair Work Ombudsman, General Retail Industry Award 2020 (MA000004) Pay Guide, published July 2026: Level 1 $27.81/hour ($1,056.80/week), Level 2 $28.45/hour, Level 3 $28.89/hour, including the Annual Wage Review 2026 increase of 4.75%. Casual loading 25%. Saturday (after 3 hours) and Sunday penalty 1.5x base; public holiday 2.5x base.
  • Fair Work Ombudsman, Hospitality Industry Award 2020 (MA000009) Pay Guide, published July 2026: Level 1 $24.73/hour ($940/week), Level 2 $25.34/hour, Level 3 $25.99/hour. Casual loading 25%.
  • Fair Work Commission, Annual Wage Review 2026: modern award minimum wages rose 4.75% from the first full pay period on or after 1 July 2026.
  • SEEK Career Advice, PayScale and Glassdoor: indicative, job-ad based earnings for kitchenhands, chefs, supervisors and managers, accessed 28 July 2026. Not an official ABS survey; used as a cross-check only.
  • Australian Taxation Office, individual income tax rates and the 2% Medicare levy for 2026-27, including the 15% first marginal rate, and the Superannuation Guarantee at 12% from 1 July 2025.

Take-home figures are calculated live on published ATO rates for 2026-27. Full-time median figures are gross ABS survey data. Part-time and casual scenario figures are modelled from published award rates and typical rostered hours, not a separate ABS survey, and exclude the 12% super paid on top. Last verified 28 July 2026.

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